You can reach our customer support team by email at support@venomgames.cloud  during regular business hours.

You can enter your promo code on the checkout page before completing your order. The discount will be automatically applied to qualifying items.

 WE DO NOT OFFER ANY  RETURN ,CANCELLATION , EXCHANGE OR REFUND . 

We accept payments in ONLY IN  Crypto Currency .

To purchase lottery tickets, visit of our website or app and select the desired lottery game after successfully creating a User Account and after logging into your User Account . Follow the prompts to choose your numbers or select a quick pick option, and then pay with crypto currency of your choice that is accepted as a mode of payment to complete your purchase. To participate topurchase lottery tickets ? Select a lottery you would like to play for. Once inside, select the number of your choice. Purchase your ticket by clicking on the button. Other participants may also purchase tickets. Continue to purchase more more tickets, as it increases your chances to win! The lottery ends when the end time is met. Lucky winners are selected at the end of the lottery and they win the prizes.

Winning lottery numbers are determined through random drawing processes. The winning numbers are then announced publicly, and prizes are awarded to ticket holders who match the drawn numbers.

If you win an auction, you will be notified via email or through the notification system within the auction platform. Additionally, you can check the auction results or your account dashboard for updates under WINNER page or feel free to contact us at support@venomgames.cloud to Avail of your Winning Prize.

The more tickets you purchase the more chances of you winning the lottery is possible .

Yes, you can play lottery based on your comfort.

This usually does not occur however in case In the event of technical issues or disruptions during a lottery we may extend the lottery duration or take other measures to ensure fairness and transparency. Users will typically be notified of any changes or updates regarding the lottery . You can also contact us at support@venomgames.cloud or you can also raise a SUPPORT TICKET from the user panel.

No there is no limit on how many lottery tickets  buy , purchase .

No  lottery ticket  and a user account  NON transferable  by a user from one user to another  and any such violation observed on the part of a user may lead to permanent termination of the users account . 

Purchases made by a user are considered final and cannot be retracted , canceled or refunded . It's important to review carefully before buying a ticket  to avoid any mistakes .

The duration of an lottery can vary depending on the type of lottery and the seller's preferences. Some lottery may last a few hours, while others may run for several days or months.

Yes, you can buy , purchase multiple lottery tickets  simultaneously as long as you have sufficient balance to pay for the lottery ticket purchase.

Generally, players must be 18 and purchase tickets from authorized retailers or online platforms. WE DO NOT SUPPORT OR PREMOTE UNDER AGE USERS AND ANY SUCH VIOLATION WILL LEAD TO PERMANENT TERMINATION OF THE USERS ACCOUNT IF FOUND IN VIOLATION OF THE POLICY .

Please feel free to contact us at support@venomgames.cloud or you may also raise a support ticket from the user panel . 

We accept Crypto Currency  Deposit and Withdrawal Methods ONLY  . 

After Ascertaining and Confirming the Authenticity of you Winning Claim a User will be Paid Out in Crypto Currency. PLEASE NOTE :- The paid out Amount is primarily dependent on the Crypto Currency Exchange Rates prevalent for the day date and time as on the day date and time of withdrawal of the winnings by a user which is subject to the Daily Crypto Currency Exchange Rates and Fluctuations .